CAAB Seeks an Administrative Associate, Cash Transfers & Guaranteed Income

 JOB DESCRIPTION

ADMINISTRATIVE ASSOCIATE, CASH TRANSFERS & GUARANTEED INCOME

BACKGROUND:

Capital Area Asset Builders (CAAB) is a non-profit organization whose mission is to create opportunities for low- and moderate-income individuals in the greater DC region to build financial security, savings, and wealth for the future. 

CAAB’s Cash Transfers & Guaranteed Income Programs allow qualified individuals to receive either non-conditional or conditional cash transfers.

Position Summary: The Administrative Associate, Cash Transfers & Guaranteed Income is responsible for providing day-to-day support to CAAB programs; communicating with participants; and ensuring program entry and document compliance, participant support, and data entry. 

JOB RESPONSIBILITIES: 

• Enter critical participant data into CAAB database system(s).
• Review applications and withdrawal requests received from participants and ensure the completeness of required documents and program compliance.
• Generate “Welcome Letter” to participants with account information.
• Assist participants with information regarding their bank statements, deposits, and withdrawals.
• Support the day-to-day supervision of withdrawal requests received from participants and send it to CAAB’s accounting department.
• Respond to participants’ inquiries regarding their reapplications and withdrawal requests via e-mail and/or phone.
• Ensure program documents are securely stored in CAAB system and program database folders.
• Work with CAAB staff to develop and distribute outreach and marketing materials for CAAB's programs, including providing descriptions and distributing outreach materials to target populations.
• Organize folders and data upkeep. 
• Other related duties as assigned.

QUALIFICATIONS:

• A minimum of two years of relevant experience.
• Demonstrated experience managing multiple tasks simultaneously.
• Expertise in using technology to record and share information, and streamline operations.
• Have strong customer relations skills. 

REQUIRED KNOWLEDGE AND SKILLS:

• Organized with a strong attention to detail.
• Able to work independently and under pressure.
• Able to meet tight deadlines in a fast-paced environment under minimal supervision.
• Excellent communication and technical writing skills, full command of MS Office products, technology skills.
• Excellent time management and organization skills.
• Ability to listen to customer needs.
• Experience working with low- and moderate-income individuals and families.
• Cultural understanding and awareness of socio-economic matters in the Washington metropolitan region. 

DESIRED QUALIFICATIONS AND SKILLS:

• We support equal employment opportunity. We highly encourage women and people of color to apply.
• Knowledge of digital multimedia tools is a plus.
• Bilingual (English and Spanish) is a plus.

Hours: 9:00 AM - 5:00 PM Monday through Friday with some evening and weekend hours required as needed.

FBI and Police clearance are required.

HOW TO APPLY: Email your resume and cover letter to hr@caab.org. 

About Capital Area Asset Builders

Capital Area Asset Builders (CAAB) is a non-profit organization whose mission is to create opportunities for low- and moderate-income individuals in the greater DC region to build financial security, savings, and wealth for the future. 

Connect with CAAB via our social media platforms:

• Twitter: @CAAB_GreaterDC
• Facebook: https://www.facebook.com/CapitalAreaAssetBuilders
• LinkedIn: https://www.linkedin.com/company/capital-area-asset-builders
• Instagram: https://www.instagram.com/capitalareaassetbuilders/