CAAB

Investing in People, Strengthening Communities

CAAB Seeks an Associate Program Manager #1, Cash Transfers & Guaranteed Income

 
The Associate Program Manager, Cash Transfers & Guaranteed Income is responsible for strategic management and day-to-day operations and communications of assigned cash transfer & guaranteed income programs, delivery of financial education classes and financial coaching sessions, client support, and account management.

 JOB DESCRIPTION

ASSOCIATE PROGRAM MANAGER, CASH TRANSFERS & GUARANTEED INCOME

BACKGROUND:

Capital Area Asset Builders (CAAB) is a non-profit organization whose mission is to create opportunities for low- and moderate-income individuals in the greater DC region to build financial security, savings, and wealth for the future. 

CAAB’s Cash Transfers & Guaranteed Income Programs allow qualified individuals to receive either non-conditional or conditional cash transfers.

Position Summary: The Associate Program Manager, Cash Transfers & Guaranteed Income is responsible for strategic management and day-to-day operations and communications of assigned matched savings and cash transfer programs, delivery of financial education classes and financial coaching sessions, client support, and account management. 

JOB RESPONSIBILITIES: 

  • Fully understand all aspects of the assigned Program(s).
  • Teach CAAB’s financial education classes.
  • Compile financial education training materials for classes and coaching onsite and offsite.
  • Provide case management for clients participating in financial education and savings programs.
  • Enter critical client data into CAAB database system(s).
  • Develop and present program presentation and materials to CAAB participants and stakeholders.
  • Generate, review and distribute month-end and annual reports to CAAB management and partner organizations.  
  • Respond to participants’ inquiries via e-mail or phone and provide information related to their Cash Transfer Accounts.
  • Review client Applications for program eligibility and follow up with clients regarding missing documentation; prepare enrollment packets for accepted clients; contact program clients regarding matched savings account compliance; work directly with case management staff at partner agencies.
  • Work with CAAB staff to develop and distribute outreach and marketing materials for CAAB's programs, including providing descriptions and distributing materials to target outreach populations.
  • Present about CAAB and CAAB's Cash Transfers & Guaranteed Income Programs both virtually and at local events
  • Connect enrolled Program participants to CAAB's other areas of work and other resources as appropriate.
  • Manage the day-to-day program operations.
  • Other related duties as assigned.


QUALIFICATIONS:

  • Have a Bachelor's Degree and/or a minimum of two years of relevant work experience.
  • Demonstrated experience managing multiple tasks simultaneously.
  • Expertise in using technology to record and share information, and streamline operations.
  • Have strong customer relations skills. 


REQUIRED KNOWLEDGE AND SKILLS:

  • Organized with a strong attention to detail.
  • Able to work independently and under pressure.
  • Able to meet tight deadlines in a fast-paced environment under minimal supervision.
  • Excellent communication and technical writing skills, full command of MS Office products, technology skills.
  • Excellent time management and organization skills.
  • Ability to listen to customer needs.
  • Experience working with low- and moderate-income individuals and families.
  • Cultural understanding and awareness of socio-economic matters in the Washington metropolitan region. 


DESIRED QUALIFICATIONS AND SKILLS:

  • We support equal employment opportunity. We highly encourage women and people of color to apply.
  • Knowledge of digital multimedia tools is a plus.
  • Bilingual (English and Spanish) is a plus.


COMPENSATION AND BENEFITS:

  • Salary Range: $65,000 to $70,000, depending on experience.
  • $10% match paid by CAAB into your CAAB 401(k) retirement account.
  • $2,100 annual utilities & food reimbursement paid by CAAB to you on a monthly basis.
  • Professional development opportunities.
  • 100% Payment by CAAB of your Medical, Dental, and Vision Insurance.
  • All Holidays observed by Washington, DC Government.
  • 10 Vacation Days. 
  • Hybrid Work Environment: Monday, Thursday, and Friday from Home and Tuesday and Wednesday at the Office or at Community-based events.

Hours: 9:00 AM - 5:00 PM Monday through Friday with some evening and weekend hours required as needed.

FBI and Police clearance are required.

 

HOW TO APPLY: Email your resume and cover letter to 


    About Capital Area Asset Builders

    Capital Area Asset Builders (CAAB) is a non-profit organization whose mission is to create opportunities for low- and moderate-income individuals in the greater DC region to build financial security, savings, and wealth for the future. 

    Connect with CAAB via our social media platforms:

     

    How to give

    Now, more than ever, non-profits like Capital Area Asset Builders (CAAB) need your help. Please support CAAB as we continue to help DC residents manage and/or improve their financial situation during these difficult times. If you can't afford to give a monetary gift, please visit our Amazon Wish List where you can choose from a variety of items that CAAB needs in order to better serve our community.

    or send a check or money order to
    Capital Area Asset Builders (CAAB)
    c/o Joseph Leitmann-Santa Cruz, CEO & Executive Director
    1100 15th St, NW, 4th Floor 
    Washington, DC 20005