JOB DESCRIPTION
ASSOCIATE PROGRAM MANAGER, CASH TRANSFERS & GUARANTEED INCOME
BACKGROUND:
Capital Area Asset Builders (CAAB) is a non-profit organization whose mission is to create opportunities for low- and moderate-income individuals in the greater DC region to build financial security, savings, and wealth for the future.
CAAB’s Cash Transfers & Guaranteed Income Programs allow qualified individuals to receive either non-conditional or conditional cash transfers.
Position Summary: The Associate Program Manager, Cash Transfers & Guaranteed Income is responsible for strategic management and day-to-day operations and communications of assigned matched savings and cash transfer programs, delivery of financial education classes and financial coaching sessions, client support, and account management.
JOB RESPONSIBILITIES:
- Fully understand all aspects of the assigned Program(s).
- Teach CAAB’s financial education classes.
- Compile financial education training materials for classes and coaching onsite and offsite.
- Provide case management for clients participating in financial education and savings programs.
- Enter critical client data into CAAB database system(s).
- Develop and present program presentation and materials to CAAB participants and stakeholders.
- Generate, review and distribute month-end and annual reports to CAAB management and partner organizations.
- Respond to participants’ inquiries via e-mail or phone and provide information related to their Cash Transfer Accounts.
- Review client Applications for program eligibility and follow up with clients regarding missing documentation; prepare enrollment packets for accepted clients; contact program clients regarding matched savings account compliance; work directly with case management staff at partner agencies.
- Work with CAAB staff to develop and distribute outreach and marketing materials for CAAB's programs, including providing descriptions and distributing materials to target outreach populations.
- Present about CAAB and CAAB's Cash Transfers & Guaranteed Income Programs both virtually and at local events
- Connect enrolled Program participants to CAAB's other areas of work and other resources as appropriate.
- Manage the day-to-day program operations.
- Other related duties as assigned.
QUALIFICATIONS:
- Have a Bachelor's Degree and a minimum of two years of relevant work experience.
- Demonstrated experience managing multiple tasks simultaneously.
- Expertise in using technology to record and share information, and streamline operations.
- Have strong customer relations skills.
REQUIRED KNOWLEDGE AND SKILLS:
- Organized with a strong attention to detail.
- Able to work independently and under pressure.
- Able to meet tight deadlines in a fast-paced environment under minimal supervision.
- Excellent communication and technical writing skills, full command of MS Office products, technology skills.
- Excellent time management and organization skills.
- Ability to listen to customer needs.
- Experience working with low- and moderate-income individuals and families.
- Cultural understanding and awareness of socio-economic matters in the Washington metropolitan region.
DESIRED QUALIFICATIONS AND SKILLS:
- We support equal employment opportunity. We highly encourage women and people of color to apply.
- Knowledge of digital multimedia tools is a plus.
- Bilingual (English and Spanish) is a plus.
COMPENSATION AND BENEFITS:
- Salary Range: $55,000 to $60,000, depending on experience.
- $1,000 Signing Bonus paid 3 months after joining the team.
- 10% match paid by CAAB into your CAAB 401(k) retirement account.
- $2,100 annual utilities & food reimbursement paid by CAAB to you on a monthly basis.
- Professional development opportunities.
- 100% Payment by CAAB of your Medical, Dental, and Vision Insurance.
- All Holidays observed by Washington, DC Government.
- 10 Vacation Days.
- Hybrid Work Environment: Approximately 75% from Home and 25% at the Office or at Community-based events.
Hours: 9:00 AM - 5:00 PM Monday through Friday with some evening and weekend hours required as needed.
FBI and Police clearance are required.
HOW TO APPLY: Email your resume and cover letter to hr@caab.org.
About Capital Area Asset Builders
Capital Area Asset Builders (CAAB) is a non-profit organization whose mission is to create opportunities for low- and moderate-income individuals in the greater DC region to build financial security, savings, and wealth for the future.
Connect with CAAB via our social media platforms:
- Twitter: @CAAB_GreaterDC
- Facebook: https://www.facebook.com/CapitalAreaAssetBuilders
- LinkedIn: https://www.linkedin.com/company/capital-area-asset-builders
- Instagram: https://www.instagram.com/capitalareaassetbuilders/
